Denial-of-service attack
In computer security, a denial-of-service attack
(DoS attack) is an attempt to make a computer resource
unavailable to its intended users. Typically the targets
are high-profile web servers where the attack is aiming
to cause the hosted web pages to be unavailable on the Internet.
It is a computer crime that violates the Internet proper
use policy as indicated by the Internet Architecture Board
(IAB).
DoS attacks have two general forms:
- Force the victim computer(s) to reset or consume its
resources such that it can no longer provide its intended
service.
- Obstruct the communication media between the intended
users and the victim in such that they can no longer communicate
adequately.
Not all service outages, even those that result from malicious
activity, are necessarily denial-of-service attacks. Other
types of attack may include a denial of service as a component,
but the denial of service may be part of a larger attack.
Illegitimate use of resources may also result in denial
of service. For example, an intruder may use one's anonymous
FTP area as a place to store illegal copies of commercial
software, consuming disk space and generating network traffic.
They are often used to bring down a server and stop a website
from existing on the internet.
Surviving attacks
There are steps that can be taken to mitigate the effects
of a DDoS attack. As mentioned in the previous section,
the first thing to start is the investigative process. One
determines which core router (a router that handles Internet
backbone traffic) is passing the packets to one's border
router (a router that connects his or her network to the
Internet). One would contact the owners of the core router,
likely a telecom company or the internet service provider,
and inform them of his or her problem. Ideally, there will
be a process in place which can expedite one's requests
for help. They, in turn, need to determine where the malicious
traffic reaches their network and contact the source. By
that point, it is out of one's hands.
Since it is not likely that the administrator will be able
to quickly stop the DDoS flood, there are a few steps which
might help mitigate the attack temporarily. If the target
is a single machine, a simple IP address change can end
the flood. The new address can be updated on internal DNS
servers and given to a few crucial external users. This
is especially useful for key servers (e.g. email or database)
under attack on one's network.
There is a chance that some filtering techniques can help.
If the attack is unsophisticated, there might be a specific
signature to the traffic. A careful examination of captured
packets sometimes reveals a trait on which either router
ACLs (access control lists) or firewall rules can be based.
Additionally, a large amount of traffic may originate from
a specific provider or core router. If that is the case,
one might consider temporarily blocking all traffic from
that source. One would also be blocking "real" packets,
or legitimate traffic, but this may be an unavoidable sacrifice.
However, depending on the method of attack, this may not
be an option if, for example, the participants' IP addresses
are spoofed.
An alternative option, one which might be available to
larger companies and networks, is to throw more hardware
or bandwidth at the flood and wait it out. Again, it is
not the best solution, nor the least expensive one. It may
provide a temporary fix, nevertheless. A final method would
be to simply disconnect the server from the network by physically
pulling out the cable connecting the computer to the Internet
(or disabling the hardware enabling this), which gives the
SysAdmin a lot more time to work on the problem, but no
service is then available for legitimate users. This method
does not function on remotely-hosted servers such as virtual
private servers which are then impossible to access for
their administrators, so the problem is more difficult to
fix.
The investigative process should begin immediately after
the DoS attack begins. There will be multiple phone calls,
call backs, emails, pages and faxes between the victim organization,
one's provider and others involved. It is a time consuming
process, so the process should begin immediately. It has
taken some very large networks with plenty of resources
several hours to halt a DDoS.
The easiest way to survive an attack is to have planned
for the attack. Having a separate emergency block of IP
addresses for critical servers with a separate route can
be invaluable. A separate route (perhaps a DSL) is not that
extravagant, and it can be used for load balancing or sharing
under normal circumstances and switched to emergency mode
in the event of an attack. Filtering is generally pretty
ineffective, as the route to the filter will normally be
swamped so only a trickle of traffic will survive.
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